The Situation
A family discovered after death that several important documents were missing:
- The updated will
- Property valuations
- Insurance details
- Statements for a small investment account
- A written note explaining why one child received a smaller share
Because documents were stored in multiple places — home drawers, a solicitor's email, and a misplaced USB stick — the executors spent weeks trying to piece everything together. This caused delays, arguments between siblings, a challenge about "what the deceased really wanted" and additional legal fees.
How Executor Hub Would Have Helped
Executor Hub removes the risk of missing information by providing:
- A single, secure digital vault for wills, trusts, LPAs, financial statements and notes
- Annual review prompts to ensure everything is up to date
- A place to store explanations, letters and videos expressing personal wishes
- A structured checklist preventing steps being forgotten
Outcome if Executor Hub Was Used
All documents and explanations would have been stored in one place and verified before death, meaning:
- No confusion
- No suspicion
- No arguments
- No delays
- No solicitor fees to "figure out" what happened
Executor Hub brings clarity and certainty — reducing avoidable mistakes that often lead to estate disputes.